altea departure control customer management software

Throughout the years, the PNR was opened up to additional travel industries (hotels, rail, cars, cruises, ferries, insurance, etc.).Īlthough established initially as a private partnership, Amadeus went public in October 1999, becoming listed on the Paris, Frankfurt and Madrid stock exchanges. At the beginning of Amadeus, the Amadeus systems were functionally dedicated to airline reservation and centered on the PNR (Passenger Name Record), the passenger's travel file. These systems were respectively running under IBM TPF and Unisys. The first Amadeus system was built from core reservation system code coming from System One, an American GDS that competed with Sabre but went bankrupt, and a copy of the Air France pricing engine. The creation of Amadeus was intended to offer a European alternative to Sabre, an American GDS. HistoryĪmadeus was originally created as a neutral global distribution system (GDS) by Air France, Iberia, Lufthansa and SAS in 1987 in order to connect providers' content with travel agencies and consumers in real time. The Amadeus group employs 10,170 employees worldwide. At market level, Amadeus maintains customer operations through 173 local Amadeus Commercial Organisations (ACOs) covering 195 countries.

Īmadeus has central sites in Madrid, Spain (corporate headquarters and marketing ), Sophia Antipolis, France (product development), Erding, Germany ( data processing centre) and Bangalore, India ( software lab) as well as regional offices in Bangkok, Buenos Aires, Dubai, Miami, Istanbul and Sydney. For the year ended 31 December 2012, the company reported revenues of €2.910 billion and EBITDA of €1.108 billion. It is listed on the Spanish stock exchanges as of 29 April 2010 and trades under the symbol AMS. The parent company of Amadeus IT Group, holding over 99.7% of the firm, is Amadeus IT Holding S.A. The group, which processed 850 million billable travel transactions in 2010, services customers including airlines, hotels, tour operators, insurers, car rental and railway companies, ferry and cruise lines, travel agencies and individual travellers directly. Through its IT Solutions business area, it also offers travel companies software systems which automate processes such as reservations, inventory management and departure control. Acting as an international network, Amadeus provides search, pricing, booking, ticketing and other processing services in real-time to travel providers and travel agencies through its Amadeus CRS distribution business area. The company is structured around two areas: its global distribution system and its IT Solutions business area. 5 Business model and other business lines.4.3 Contribution to Open Source projects.4 Overview of the company's business and activities.

Altea departure control customer management software